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Any questions? A specific request? Our team is here to assist you, contact us now.

Contact us directly:

+33 7 43 52 72 29

contact@elyonhelixconciergerie.com

60 RUE FRANCOIS IER , 75008 PARIS

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Frequently Asked Questions

Find here the answers to the most common questions

Your Questions, Our Answers

We apply a unique and transparent commission of 20% on rental income (excluding cleaning fees).

Cleaning fees are fully paid by the guests during their booking (Airbnb, Booking, etc.). You advance no costs.

No. The contract is flexible and transparent. You can terminate it anytime with a 30-day notice, with no hidden fees.

Yes. Each stay is covered by platform insurance (Airbnb, Booking, etc.). We also apply strict guest verification protocols.

Our teams provide full hotel-standard cleaning with high-quality linens and thorough property checks. These costs are fully covered by the guests.

We provide a personalized and warm welcome, available 24/7, with a digital welcome book including Wi-Fi, transport, restaurants, local activities, etc.

We offer modern solutions such as secure smart locks (installation at owner’s cost), secure key boxes (installation at owner’s cost), and strict guest verification.

Yes, we work with professional decorators to enhance your property and maximize bookings. Decoration costs are borne by the owner.

Each owner has a dedicated app and an online client area with real-time access to bookings, revenue, interventions, and guest reviews.

Thanks to dynamic pricing based on seasonality, local events, and real-time demand, we maximize your revenue and reduce vacancies.

We operate worldwide, with expertise tailored to each international market.

After signing the contract and property visit, your property can be online and operational in less than 7 days.

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